Services
From Telifon Communications Wiki
Overview
- local access numbers in 1,250 Canadian cities
- below market per minute rates
- worldwide call termination
- peer with multiple tier 1 carriers (Bell, Telus, Allstream, Shaw, Distributel, Thinktel, Navigata)
- flexible billing choices (per minute, per channel, unlimited)
- web portal access to call detail records, invoices, vertical activation services, and account management features
- hardware (ip phones, ata's, wireless headsets, poe switches, qos capable routers, dsl modems)
- professional and clean cabling and installation
- unlimited calling between offices (includes satellite office)
- reliable fax delivery via t.38 protocol
Vertical Activation Services
- conferencing
- ivrs (auto-attendant)
- agent queues / call center
- voicemail / unified messaging
- fax2email
- direct staff numbers
- remote users / extensions
- sidecars / expansion modules (reception)
- attended and unattended transfers
- call parking / pickup
- departmental ring groups
- dial-by-name staff directory
- call forwarding
- find me follow me
- call us if a feature is not present in this list, we're flexible
